About the Job
This is a full-time, on-site role for a Front Desk Admin & Academic Counsellor at En-Gate Academy, located in Rohini, Sector 16, New Delhi.The Academic Counsellor will be responsible for handling student enquiries, conducting tele-counselling, converting leads into admissions, and maintaining smooth front-desk operations. The ideal candidate will combine administrative efficiency with persuasive communication to support the academy’s growth and student success.
Key responsibilities:
1. Handle walk-in inquiries and manage front-desk operations with professionalism.
2. Contact prospective students through inbound and outbound calls (leads provided).
3. Conduct tele-counselling sessions to explain course offerings and benefits.
4. Convert leads into enrolments through persuasive communication and consistent follow-ups.
5. Maintain student records and update CRM or Excel databases regularly.
6. Understand learner needs and recommend suitable courses or training programs.
7. Coordinate with academic and operations teams for the smooth onboarding of students.
8. Meet and exceed monthly enrolment and conversion targets.
9. Prepare and share daily/weekly reports with the management.
Number of Openings
1 openingsSkills
MS-Office, Market Analysis, Client Relationship Management (CRM), Inside Sales, Sales Support, Interpersonal skills, Marketing Strategies , Marketing Campaigns , Effective Communication, Negotiations, Organizational Development, Sales Strategy
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