About the Internship
Selected intern's day-to-day responsibilities include:1. Live session coordination: Coordinate and manage the scheduling, logistics, and technical aspects of live sessions, ensuring they run smoothly and according to the established timetable
2. Customer engagement: Address any concerns or questions they may have, providing timely and accurate responses to ensure a smooth customer experience
3. Query resolution:
A. Respond to customer queries and concerns promptly and efficiently, either via email, chat, or phone
B. Provide clear and concise explanations or instructions to help customers
4. Operational efficiency: Identify opportunities to streamline and improve operational processes related to live session management and customer support
5. Collaboration and communication: Collaborate closely with cross-functional teams, including moderators, and the technical support team to ensure seamless coordination
6. Maintain effective communication channels to relay customer insights, operational updates, and improvement recommendations
Number of Openings
10 openingsPerks of this Internship
Certificate Recommendation letter Informal dress code
Other Requirements
1. are available for full time (in-office) internship
2. have relevant skills and interests
3. can start the internship between 11th Aug'25 and 15th Sep'25
4. are available for duration of 3 months
5. have already graduated or are currently in any year of study
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