The Central Board of Secondary Education (CBSE) has launched free counselling services for Class 10 and Class 12 students appearing for board exams in 2026 . This support helps students manage stress and anxiety related to exams. The service started on January 6, 2026 , and will run until June 1, 2026 . Students, parents, and teachers can access help through a helpline, phone counselling, and online materials. CBSE theory board exams begin from February 17, 2026 .
This yearly counselling program is a key part of CBSE’s commitment to student well-being. It helps students prepare for exams with confidence and mental clarity. Board exams can be stressful, and this service aims to provide support during this crucial period.
How to Get Help
CBSE offers several free support options. Trained counsellors and educators provide guidance. Here are the main ways to get help:
| Service Type | Key Details |
| Helpline Number | 1800-11-8004 |
| Availability (IVRS) | 24 hours a day, 7 days a week |
| Tele-Counselling | During working hours |
| Who Can Use | Class 10 & 12 students, parents, teachers |
| Service Period | January 6, 2026 to June 1, 2026 |
1. 24x7 Toll-Free IVRS Helpline
Students can dial 1800-11-8004 for round-the-clock support through an Interactive Voice Response System (IVRS). This automated service offers immediate guidance.
- Number: 1800-11-8004
- Availability: 24 hours a day, 7 days a week.
- Languages: Hindi and English.
- Support Topics: Advice on stress management, effective time management, and exam preparation tips.
2. Tele-Counselling Support
For direct interaction, tele-counselling services allow students and parents to speak with trained counsellors and educators.
- Who Can Use: Students and parents.
- When: Available during working hours.
- Support Type: Personalized guidance for emotional well-being, exam fear, and improving focus.
3. Digital Resources Online
CBSE also provides helpful materials on its official website. These online resources are accessible to students anywhere, anytime.
- Where to Find: Official CBSE website.
- Content: Resources on stress management, effective study strategies, and emotional well-being. These tools are for students in India and abroad.
Purpose of the Support
CBSE first introduced psycho-social tele-counselling in 1998 . It has been an essential part of the examination process for decades. This service helps students to:
- Reduce exam-related stress and anxiety.
- Enhance emotional well-being.
- Approach exams with confidence.
- Maintain mental clarity.
The program reflects CBSE's long-standing commitment to the overall health and success of its students during high-pressure exam periods.
Call to Action
CBSE encourages all Class 10 and 12 students, as well as their parents, to actively use these free counselling services. Early support can significantly impact a student's performance and well-being during board exams. Do not hesitate to use these valuable resources.
This initiative helps create a supportive exam environment, promoting positive attitudes towards learning and assessment.
