About the Job
Key Responsibilities:1. Build strong relationships with customers, partners, and internal teams
2. Respond promptly to inbound leads via email, phone, or chat
3. Assist customers with product inquiries, including features, pricing, and availability.
4. Provide quotations and assist with purchase decisions
5. Resolve pre-purchase concerns such as product compatibility or customization options
6. Address post-purchase issues like installation support, defects, returns, or replacements
7. Manage warranty claims, repair, and replacement requests professionally
8. Gather and relay customer feedback to improve the overall experience
Number of Openings
2 openingsSkills
Lead Generation, Client Relationship, Business Development
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