About the Job
Key responsibilities:1. Handle inbound calls related to healthcare insurance, claims, and policy details.
2. Provide accurate guidance on eligibility, payments, and authorizations.
3. Record interactions properly while ensuring HIPAA compliance.
4. Resolve queries effectively and escalate complex issues as needed.
5. Stay updated on policies and meet quality and productivity targets.
Number of Openings
20 openingsPerks of this Jobs
5 days a week Transportation
Skills
Client Interaction, Effective Communication, Customer Support
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