About the Job
Key Responsibilities:1. Responding promptly and effectively to customer inquiries via email, chat, and phone calls.
2. Providing accurate and helpful information regarding Suncrypto's platform, products, and services.
3. Troubleshooting and resolving customer technical issues and account-related concerns.
4. Escalating complex issues to the appropriate internal teams when necessary.
5. Maintaining a positive and professional demeanor while interacting with customers.
6. Contributing to the development of knowledge base articles and FAQs.
7. Staying updated on the latest cryptocurrency trends and regulations.
Number of Openings
5 openingsPerks of this Jobs
Health insurance
Skills
English Proficiency (Spoken), English Proficiency (Written), Effective Communication
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