About the Job
Key Responsibilities:1. Providing exceptional customer service through various channels such as phone, email, and chat
2. Resolving customer inquiries and issues in a timely and efficient manner
3. Assisting with enrollment processes and providing information about our courses and programs
4. Collaborating with other team members to ensure a seamless customer experience
5. Utilizing your negotiation skills to handle customer complaints and find solutions that meet their needs
6. Demonstrating problem-solving abilities to address complex situations and provide appropriate resolutions
7. Using your proficiency in spoken English and Hindi to effectively communicate with a diverse customer base
Number of Openings
2 openingsSkills
Negotiation, Problem Solving, English Proficiency (Spoken), Hindi Proficiency (Spoken)
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