About the Job
Are you a customer service superstar with excellent written and spoken English skills? We are looking for a dedicated Customer Service Associate to join our team at Wehire Talent Solutions! In this role, you will have the opportunity to interact with customers, provide outstanding support, and assist with various administrative tasks.Key responsibilities:
1. Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
2. Provide accurate information and solutions to customers to ensure a positive experience.
3. Maintain customer records and update information in our database using MS-Excel.
4. Assist with processing orders, tracking shipments, and resolving any issues that may arise.
5. Collaborate with other team members to improve customer service processes and procedures.
6. Conduct follow-up calls and surveys to gather feedback and improve customer satisfaction.
7. Stay up-to-date on product knowledge and company policies to better assist customers.
If you are a detail-oriented individual with a passion for helping others, we want to hear from you! Join our team and take your customer service skills to the next level at Wehire Talent Solutions. Apply now!
Number of Openings
6 openingsPerks of this Jobs
5 days a week Free snacks Transportation
Skills
MS-Excel, English Proficiency (Spoken), English Proficiency (Written), Customer Support
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