Customer Service Associate Job in Pune at Zap Tech Private Limited

Zap Tech Private Limited

Fresher
Part time
INR 220000-400001 /year
14 January, 2026

About the Job

Key Responsibilities:

1. To make outbound cold calls on the debtor list and identify the right party contacts (RPC).
2. Assure accurate call dispositions on dialers used for outbound calling to contribute to debtor contact list segregations, such as right party contacts, wrong numbers, callbacks, answering machines, etc.
3. Perform voice interactions with right-party contact debtors aimed at generating collection-qualified leads.
4. Work cross-functionally with the collections team and Live transfer or fix appointments of collection-qualified leads for conversion attempts.
5. Timely follow-up on collection qualified leads asked for a call back to convert them into a Live transfer or an appointment with a collection team.

Education:

1. Any Graduate
2. Fluent English verbal communication, Questioning, & Logical reasoning
3. Active listening, Public speaking, and Active reading

Note:

1. One-time Meal Cab (Within 12 km) or Travel Allowance (Depends on distance)
2. Working days: Monday to Friday
3. Shift time: 7:00 PM to 4:00 AM
4. Job Type: Full-time, Permanent, Fresher

Benefits:

1. Food provided
2. Provident Fund

Schedule:

1. Fixed shift
2. Monday to Friday
3. Night shift
4. Rotational shift
5. US shift

Supplemental Pay: Performance bonus
Quarterly bonus Education: Graduation Mandatory
International voice process: 1 year (Preferred)
total work: 1 year (Preferred)

Experience:

Total work: 1 year (Preferred)
Work Location: In person

Number of Openings

20 openings

Perks of this Jobs

5 days a week Free snacks Transportation

Skills

Effective Communication, English Proficiency (Written)

Similar Job Programs

Marketing Executive Job in Noida at Vortexweb.ae

Vortexweb.ae
Marketing Executive Job in Noida at Vortexweb.ae
Stipend

INR 200000-300000 /year

Apply By

12 February, 2026

Experience

1 years

Working

full time

Lead Generation Executive Job in Noida at Vortexweb.ae

Vortexweb.ae
Lead Generation Executive Job in Noida at Vortexweb.ae
Stipend

INR 400000-500000 /year

Apply By

12 February, 2026

Experience

1 years

Working

full time

Business Analyst Job in Bangalore at Across The Globe (ATG)

Across The Globe (ATG)
Business Analyst Job in Bangalore at Across The Globe (ATG)
Stipend

INR 400000-600000 /year

Apply By

12 February, 2026

Experience

1 years

Working

full time

Customer Service Associate Job in Pune at Zap Tech Private Limited

Follow Apply Now