About the Job
As a Customer Service Associate at KAYU, you will be responsible for providing excellent customer service to our clients. Your role will involve effectively communicating with customers in both Hindi and English, ensuring their needs are met and issues are resolved promptly. Your proficiency in spoken Hindi and written English will be crucial in providing a seamless customer experience.Key responsibilities:
1. Engage with customers through various channels such as phone, email, and chat to address inquiries and resolve issues.
2. Demonstrate excellent communication skills in both Hindi and English to effectively assist customers.
3. Maintain a positive attitude and professional demeanor when interacting with customers.
4. Keep accurate records of customer interactions and transactions.
5. Collaborate with other team members to ensure a consistent and high-quality customer experience.
6. Stay updated on product knowledge and company policies to provide accurate information to customers.
7. Strive to meet and exceed customer satisfaction goals to drive customer loyalty and retention.
If you are passionate about customer service and have strong communication skills in Hindi and English, we would love to have you join our team at KAYU!
Number of Openings
2 openingsPerks of this Jobs
Informal dress code
Skills
English Proficiency (Written), Hindi Proficiency (Spoken), Effective Communication
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