About the Job
As a Customer Service Associate at Wisejobs.in, you will be the first point of contact for our clients, providing exceptional service and support. Your proficiency in English and Hindi will allow you to effectively communicate with a diverse customer base.Key Responsibilities:
1. Contact existing customers to promote additional products/services.
2. Understand customer requirements and recommend suitable offerings.
3. Maintain high product knowledge to effectively pitch and position solutions.
4. Collaborate with sales, customer support, and operations teams for smooth closures.
5. Meet daily/weekly/monthly sales targets and KPIs.
6. Maintain accurate records in CRM or reporting tools.
7. Handle objections professionally and ensure excellent customer experience.
8. Build long-term relationships with customers to increase retention.
9. Identify new opportunities within the current client base to maximize revenue.
If you are a proactive and customer-focused individual with excellent communication skills in English and Hindi, we invite you to join our dynamic team at Wisejobs.in. Advance your career in customer service and make a positive impact on our clients' experience. Apply now!
Number of Openings
20 openingsPerks of this Jobs
Health insurance Life insurance Informal dress code
Skills
Hindi Proficiency (Spoken), English Proficiency (Spoken)
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