About the Job
We are hiring a Customer Service Associate to handle customer queries via email and phone while ensuring high-quality communication and timely responses. The role involves maintaining service standards, documenting interactions, and achieving daily operational targets.Key Responsibilities:
1. Handle customer queries while following company policies.
2. Strong email communication skills with quality standards.
3. Meet SLA/TAT targets for customer responses.
4. Maintain accurate call logs.
5. Good teamwork and coordination skills.
6. ORM (Online Reputation Management)
Number of Openings
1 openingsPerks of this Jobs
Free snacks
Skills
Client Relationship Management (CRM), ORM, English Proficiency (Written), Community Management
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