About the Job
As a customer service associate at Kilkaari Kidswear, you will play a crucial role in ensuring a positive experience for our clients.Key Responsibilities:
1. Interacting with clients to address their queries and provide product information
2. Providing timely and efficient customer support through various channels such as phone, email, and chat, and WhatsApp
3. Utilizing MS Office and MS Excel to maintain customer records and track return exchange interactions
4. Demonstrating proficiency in spoken and written English and Hindi to effectively communicate with customers
5. Building and maintaining strong client relationships to foster loyalty and repeat business
6. Collaborating with internal teams to resolve customer issues and ensure satisfaction
7. Going above and beyond to exceed customer expectations and contribute to the overall success of the company
If you are a proactive and customer-focused individual with excellent communication skills and a passion for client interaction, we would love to have you join our team at Kilkaari Kidswear.
Number of Openings
1 openingsPerks of this Jobs
Informal dress code
Skills
MS-Office, Client Interaction, MS-Excel, Client Relationship, English Proficiency (Spoken), English Proficiency (Written), Hindi Proficiency (Spoken), Customer Support
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