About the Job
Are you a highly skilled communicator with proficiency in MS-Office and Excel? Do you have a knack for providing top-notch customer service in English, both written and spoken? Hcube Wowcarz Private Limited is seeking a dynamic Customer Service Associate to join our team!Key Responsibilities:
1. Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
2. Assist customers with booking car rentals, resolving issues, and providing information about our services.
3. Utilize MS-Office and Excel to maintain accurate records of customer interactions and transactions.
4. Collaborate with other team members to ensure seamless customer experiences.
5. Identify and escalate priority issues to management for resolution.
6. Continuously strive to improve customer satisfaction and loyalty through effective communication.
7. Stay up-to-date on industry trends and best practices to enhance customer service delivery.
If you are passionate about delivering exceptional customer service and have the skills to excel in a fast-paced environment, we want to hear from you! Join us at Hcube Wowcarz Private Limited and be a part of our exciting team. Apply now!
Number of Openings
10 openingsPerks of this Jobs
Transportation Free snacks
Skills
MS-Excel, English Proficiency (Spoken), English Proficiency (Written), Effective Communication, MS-Office
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