About the Internship
About the RoleWe’re looking for a Program Management Intern to help ensure a seamless, high-impact experience for our clients. You’ll work closely with founders and the customer operations team to onboard users, support adoption, gather feedback, and drive value at every step of the client journey.
This is a unique opportunity to understand how great SaaS products scale through customer empathy, proactive problem-solving, and strong internal collaboration.
Selected intern’s day-to-day responsibilities include:
1. Support the onboarding of new clients, ensuring they understand the platform and start integrating Grexa into their day-to-day workflows
2. Help build and refine internal processes to understand client goals and success metrics better
3. Monitor client usage and engagement data, identifying opportunities for improvement and support
4. Be a point of contact for client queries, helping troubleshoot issues and coordinate with internal teams when needed
5. Collect feedback from users and translate it into actionable insights for the product and marketing teams
6. Assist in identifying up-sell and feature adoption opportunities, helping customers unlock more value from the platform
7. Contribute to documentation and support resources to improve the onboarding and learning experience
Number of Openings
3 openingsPerks of this Internship
Certificate Recommendation letter Flexible work hours Informal dress code 5 days a week
Other Requirements
1. are available for full time (in-office) internship
2. have relevant skills and interests
3. can start the internship between 25th Sep'25 and 30th Oct'25
4. are available for duration of 6 months
5. have already graduated or are currently in any year of study
6. are from Thane, Navi Mumbai, Mumbai, Panvel and neighboring cities
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