About the Internship
StepChange is a climate-tech platform helping enterprises and financial institutions navigate the complex landscape of ESG, carbon accounting, and climate risk. As a Product Operations Intern, you will be the bridge between our customers and our technical teams.You will work directly with the Head of Product Operations and collaborate with Engineering, Product, and Sales teams to drive product value through technical support, data-informed insights, and structured quality assurance.
Selected Intern's Day-to-Day Responsibilities
1. Technical Support: Investigate and resolve customer support tickets; maintain a dynamic dashboard to identify product gaps and UX friction.
2. Training & Documentation: Create and update the Knowledge Base (videos, articles, and slide decks) to help users navigate new product releases.
3. GTM & Demo Support: Build and maintain demo environments and sample datasets tailored for banks and enterprise clients.
4. Product Testing: Design and execute test cases for new features; document defects and contribute to the QA regression suite for high-risk workflows like emissions calculations.
5. Cross-functional Collaboration: Act as the feedback loop between customer problems and scalable product solutions.
Number of Openings
6 openingsPerks of this Internship
Recommendation letter 5 days a week Certificate
Other Requirements
1. are available for full time (in-office) internship
2. have relevant skills and interests
3. can start the internship between 16th Dec'25 and 20th Jan'26
4. are available for duration of 6 months
5. have already graduated or are currently in any year of study
Similar Internship Programs
Talent Acquisition work from home job/internship at RSHCE Renu Sharma Health Care And Education Foundation
RSHCE Renu Sharma Health Care And Education Foundation
Unpaid
30 January, 2026
4 months
Part time
Sales and Marketing work from home job/internship at KarKaa
KarKaa
INR 500 - 1000 /week
30 January, 2026
2 weeks
Part time
Marketing work from home job/internship at My Career Saathi
My Career Saathi
INR 5000 /month
30 January, 2026
2 months
Part time
Graphic Design work from home job/internship at Dealivore
Dealivore
INR 1000 /month
30 January, 2026
3 months
full time
