Operations Internship in Mumbai at Drunch Footwear

Drunch Footwear

3 months
full time
INR 8000 - 17000 /month
18 January, 2026

About the Internship

We’re looking for a detail-oriented and proactive operations & inventory management intern to support the day-to-day backend operations of our footwear brand. This role is ideal for someone who enjoys organizing systems, managing stock, and ensuring smooth order fulfilment from the warehouse to the customer. Comfortable working in a startup environment where processes are evolving, and flexibility is key.

Selected intern's day-to-day responsibilities include:

A. Inventory & stock management:
1. Maintain accurate records of all incoming and outgoing stock
2. Track inventory levels and flag low-stock items for reordering
3. Update stock sheets regularly (sizes, colours, SKUs)
4. Coordinate stock movement between the warehouse, studio, and third-party partners

B. Order fulfilment & packaging:
1. Oversee order packing and ensure correct products are dispatched
2. Coordinate with courier partners for daily pickups and deliveries
3. Ensure timely dispatch of customer and third-party orders
4. Handle deliveries to influencers, vendors, and other partners

C. Returns & exchanges:
1. Manage product returns and exchanges
2. Inspect returned items and update stock records accordingly
3. Coordinate with customers and couriers for smooth reverse pickups

D. Handle customer queries related to orders, delivery, and returns:
1. Act as a point of contact between the brand and courier partners
2. Follow up on delayed, lost, or misrouted shipments

E. Maintain daily/weekly operations reports:
1. Identify gaps in operations and suggest process improvements
2. Assist in setting up better systems for inventory and dispatch management

F. Maintain stock across multiple sales channels and third-party platforms, including quick commerce partners and online marketplaces, by accurately updating and reconciling inventory on Unicommerce to ensure real-time stock visibility and prevent overselling.

Number of Openings

1 openings

Perks of this Internship

Informal dress code Recommendation letter Certificate Flexible work hours

Other Requirements

1. are available for full time (in-office) internship

2. have relevant skills and interests

3. can start the internship between 18th Dec'25 and 22nd Jan'26

4. are available for duration of 3 months

5. have already graduated or are currently in any year of study

6. are from Mumbai and neighboring cities

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Operations Internship in Mumbai at Drunch Footwear

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