About the Internship
We are looking for a dedicated 'Customer Support Executive' to assist schools and colleges using our ERP software. The role involves resolving issues, guiding users, handling tickets/calls, and ensuring smooth product usage.Selected intern's day-to-day responsibilities include:
1. Provide support to schools/colleges for our ERP software.
2. Handle customer queries via call, WhatsApp, email, and ticketing system.
3. Troubleshoot issues and coordinate with the technical team for resolutions.
4. Maintain daily follow-up logs and close tickets within timelines.
5. Guide users on product features and ensure a smooth onboarding.
6. Prepare daily activity reports.
Number of Openings
5 openingsPerks of this Internship
Informal dress code
Other Requirements
1. are available for full time (in-office) internship
2. have relevant skills and interests
3. can start the internship between 17th Dec'25 and 21st Jan'26
4. are available for duration of 6 months
5. have already graduated or are currently in any year of study
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