About the Internship
About usFrido is dedicated to enhancing daily living through innovative, ergonomic solutions that promote comfort and well-being. Our mission is to design the next generation of products to empower people to walk, sit, and sleep better. Each product we create is fueled by the same passion that drove us to innovate from day one: to give people the freedom to do more. Join us in our mission to transform everyday struggles into freedom and joy. Discover Frido, and experience the freedom to live life your way.
Job Title: Customer Support Intern – Calling
Work Mode: Remote
Work Days: 6 days a week with rotational shifts and rotational week offs
About the Role
We are looking for an enthusiastic Customer Support Intern (Calling) who is eager to begin their career in customer service. This role is ideal for freshers or candidates with up to 6 months of prior customer support experience. The primary focus will be on handling customer calls in both Hindi and English, ensuring clear, empathetic, and professional communication. Knowledge of a third language will be considered an added advantage.
Selected intern’s day-to-day responsibilities include:
1. Handle inbound and outbound customer calls with professionalism and empathy.
2. Provide accurate information regarding products, services, and policies.
3. Record and update customer interactions in the CRM system.
4. Assist in resolving basic queries and escalating issues when required.
5. Ensure clear communication in Hindi and English at all times.
6. Support the team in improving customer satisfaction by delivering quality conversations.
Number of Openings
6 openingsPerks of this Internship
Certificate Recommendation letter
Other Requirements
1. are available for the work from home job/internship
2. have relevant skills and interests
3. can start the work from home job/internship between 12th Sep'25 and 17th Oct'25
4. are available for duration of 6 months
5. have already graduated or are currently in any year of study
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