About the Internship
Selected intern's day-to-day responsibilities include:1. Respond to learners’ support queries via email in a professional and timely manner.
2. Manage backend operations on the course platform, such as processing refunds, updating email addresses or phone numbers, and resolving course access issues.
3. Maintain accurate logs of support requests for internal tracking.
4. Document frequently asked questions (FAQs) to improve the learner experience.
5. Assist in training and improving the AI WhatsApp support chatbot (future scope).
6. May also handle WhatsApp-based support in the future.
7. Work closely with the core team to enhance support system efficiency and learner satisfaction.
Number of Openings
1 openingsPerks of this Internship
Recommendation letter Flexible work hours Certificate
Other Requirements
1. are available for the work from home job/internship
2. have relevant skills and interests
3. can start the work from home job/internship between 29th Oct'25 and 5th Dec'25
4. are available for duration of 6 months
5. have already graduated or are currently in any year of study
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