About the Internship
Are you a tech-savvy individual with a passion for customer service and client relationship management? We are looking for a Customer Service/Customer Support intern to join our team at CMT AI Company!Key responsibilities:
1. Assist customers with inquiries, troubleshoot technical issues, and provide solutions promptly and efficiently.
2. Manage and update customer data in our CRM system to ensure accurate and up-to-date information.
3. Collaborate with the sales team to provide support in identifying potential leads and opportunities for upselling.
4. Utilize MS-Excel to analyze customer data and generate reports for management review.
5. Participate in customer satisfaction surveys and follow-up calls to gather feedback and improve overall customer experience.
6. Provide training and support to customers on how to use our products and services effectively.
7. Work closely with the customer service team to ensure seamless communication and coordination in resolving customer issues.
If you are a proactive and detail-oriented individual with excellent communication skills and a strong proficiency in CRM and MS-Excel, we would love to have you on board! Join us in revolutionizing customer service in the AI industry and make a real impact on our customers' experience. Apply now!
Number of Openings
2 openingsOther Requirements
1. are available for the work from home job/internship
2. have relevant skills and interests
3. can start the work from home job/internship between 16th Dec'25 and 20th Jan'26
4. are available for duration of 3 months
5. have already graduated or are currently in any year of study
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