About the Internship
Selected intern's day-to-day responsibilities include:1. Respond to customer queries via email, chat, and phone.
2. Assist customers with order-related inquiries, returns, and refunds.
3. Troubleshoot and resolve customer complaints professionally and efficiently.
4. Maintain customer records and document interactions using our system.
5. Collaborate with internal teams (operations, logistics, and marketing) to address customer concerns.
6. Provide product recommendations and guide customers in their purchasing journey.
7. Gather customer feedback and suggest improvements to enhance the service experience.
8. Ensure timely follow-ups and maintain a high level of customer satisfaction.
9. Order shipping in shiprocket, manage returns.
10. Speaking with vendors daily basis and preparing orders reports.
Number of Openings
2 openingsPerks of this Internship
Certificate Recommendation letter Flexible work hours
Other Requirements
1. are available for the work from home job/internship
2. have relevant skills and interests
3. can start the work from home job/internship between 16th Aug'25 and 20th Sep'25
4. are available for duration of 4 months
5. have already graduated or are currently in any year of study
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