About the Internship
Are you a proactive problem-solver with excellent communication skills? Are you looking to gain real-world experience in customer service and support? Join our team at Purvaja Fincap as a Customer Service/Customer Support intern! As an intern, you will have the opportunity to work closely with our customers, providing top-notch support and assistance.Selected intern's day-to-day responsibilities include:
1. Assist customers with inquiries and issue resolution via phone, email, and chat
2. Maintain accurate and detailed records of customer interactions using MS-Excel
3. Collaborate with various teams to ensure timely and effective resolution of customer issues
4. Identify opportunities for process improvements to enhance the overall customer experience
5. Assist in developing training materials and resources for customer service team members
6. Monitor customer feedback and satisfaction levels to identify trends and areas for improvement
7. Participate in team meetings and training sessions to enhance your skills and knowledge in customer service and support.
If you are a motivated individual with a passion for helping others, we want to hear from you! Apply today to join our dynamic team and gain valuable experience in the financial services industry.
Number of Openings
3 openingsPerks of this Internship
Certificate Recommendation letter Free snacks 5 days a week Flexible work hours
Other Requirements
1. are available for full time (in-office) internship
2. have relevant skills and interests
3. can start the internship between 11th Dec'25 and 15th Jan'26
4. are available for duration of 3 months
5. have already graduated or are currently in any year of study
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