About the Internship
Are you a proactive and detail-oriented individual with a passion for providing exceptional customer service? Look no further! Iron Lady is seeking a customer service/customer support intern to join our dynamic team. As an intern, you will have the opportunity to enhance your English proficiency, MS Excel skills, and effective communication abilities while gaining valuable hands-on experience in a fast-paced environment.Selected intern's day-to-day responsibilities include:
1. Assist customers with inquiries, issues, and feedback through various channels such as phone, email, and chat.
2. Maintain accurate records of customer interactions and transactions in MS-Excel for future reference.
3. Collaborate with team members to resolve customer problems and ensure a positive experience.
4. Provide product and service information to customers clearly and concisely.
5. Work closely with the sales and marketing teams to support customer engagement and retention efforts.
6. Identify and escalate priority issues to the appropriate department for quick resolution.
7. Continuously improve customer service processes and procedures to enhance overall customer satisfaction.
If you are eager to kickstart your career in customer service and gain valuable skills in a supportive and collaborative environment, apply now to join the Iron Lady team!
Number of Openings
2 openingsPerks of this Internship
Informal dress code
Other Requirements
1. are available for full time (in-office) internship
2. have relevant skills and interests
3. can start the internship between 22nd Dec'25 and 26th Jan'26
4. are available for duration of 3 months
5. have already graduated or are currently in any year of study
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