Customer Care Internship in Delhi, Gurgaon at OfBusiness (OFB Tech Private Limited)

OfBusiness (OFB Tech Private Limited)

3 months
full time
INR 20000 - 25000 /month
22 January, 2026

About the Internship

Selected intern's day-to-day responsibilities include:

1. Handle customer inquiries, complaints, and requests via phone, email, or chat
2. Provide accurate information about products, services, and company policies
3. Resolve customer issues promptly while ensuring customer satisfaction
4. Maintain and update customer records in CRM systems
5. Follow up with customers to ensure issues are fully resolved
6. Escalate complex or unresolved issues to the concerned department
7. Adhere to company guidelines, scripts, and service standards
8. Collect customer feedback and share insights with internal teams
9. Maintain a polite, empathetic, and professional communication style at all times
10. Meet performance metrics such as response time, resolution rate, and customer satisfaction scores

Number of Openings

2 openings

Perks of this Internship

Certificate Recommendation letter Flexible work hours Informal dress code Free snacks

Other Requirements

1. are available for full time (in-office) internship

2. have relevant skills and interests

3. can start the internship between 23rd Dec'25 and 27th Jan'26

4. are available for duration of 3 months

5. have already graduated or are currently in any year of study

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Stipend

Unpaid

Apply By

27 January, 2026

Duration

2 months

Working

Part time

Customer Care Internship in Delhi, Gurgaon at OfBusiness (OFB Tech Private Limited)

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