About the Internship
Selected intern's day-to-day responsibilities include:A. Session Monitoring:
1. Oversee and monitor live training sessions (both classroom and online) to ensure they run smoothly.
2. Perform pre-session checks, including mic, video, and audio setup, to prevent technical disruptions.
3. Track trainer attendance, punctuality, and session adherence to schedules.
4. Monitor and log the start time and end time of lectures to ensure quality assurance and support other operational requirements.
B. Quality Assurance:
1. Conduct quality checks of training sessions to ensure the highest delivery standards.
2. Identify and report any operational or technical issues during sessions to the relevant teams for resolution.
3. Ensure course content, teaching aids, and resources are effectively utilized during sessions.
C. Student Feedback & Experience:
1. Collect and analyze feedback from students to assess their learning experience.
2. Proactively address any issues raised by students to improve their overall satisfaction.
3. Work closely with the student support team to ensure any operational gaps affecting students are resolved promptly.
D. Trainer Feedback & Coordination:
1. Collect feedback from trainers to identify areas for operational improvement.
2. Ensure trainers have all the necessary resources and support to deliver effective sessions.
E. Operational Monitoring:
1. Regularly review and update operational processes to enhance efficiency.
2. Maintain detailed records of academic sessions, feedback, and operational tasks.
3. Collaborate with the academic team to ensure seamless delivery of programs.
F. Technical Oversight:
1. Monitor the performance of digital tools and platforms used for online sessions.
2. Ensure all learning technologies are functioning optimally before and during sessions.
3. Coordinate with the technical team to resolve any technical disruptions.
G. Continuous Improvement:
1. Propose and implement ideas to improve academic operations and student learning experiences.
2. Stay updated on the latest tools and techniques to enhance operational effectiveness in academics.
Number of Openings
5 openingsOther Requirements
1. are available for full time (in-office) internship
2. have relevant skills and interests
3. can start the internship between 29th Jul'25 and 2nd Sep'25
4. are available for duration of 3 months
5. have already graduated or are currently in any year of study
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