About the Internship
Selected intern's day-to-day responsibilities include:1. Call customers to verify shipping addresses after order placement
2. Follow up on NDRs (Non-Delivery Reports) and assist in resolving delivery issues
3. Track RTOs (Return to Origin) and identify patterns in failed deliveries
4. Maintain daily call logs and update order status sheets
5. Analyze delivery statistics and suggest actionable improvements to reduce failure rates
6. Communicate professionally and empathetically with customers
7. Share weekly insights on customer behavior and delivery performance
Time commitment:
This is a part-time internship requiring approximately 2-3 hours of work per day, totaling 10–15 hours per week. Work hours are flexible but should align with customer availability for calls.
Why this role matters:
Every undelivered order costs time and money. Your role will directly impact customer satisfaction and operational efficiency. By analyzing delivery data and improving communication, you’ll help reduce RTOs and optimize the overall experience.
Number of Openings
1 openingsPerks of this Internship
Certificate Recommendation letter Flexible work hours 5 days a week
Other Requirements
1. are available for the work from home job/internship
2. have relevant skills and interests
3. can start the work from home job/internship between 31st Oct'25 and 5th Dec'25
4. are available for duration of 2 months
5. have already graduated or are currently in any year of study
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